The Crown at Woodbridge, Suffolk

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The Crown, Thoroughfare
Woodbridge, Suffolk, IP12 1AD
t. 01394 384242
f. 01394 387192
© The Crown at Woodbridge

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Terms and Conditions

We recommend that you read this section of the site as it provides you with important information regarding the terms and conditions that govern your use of the site and also provides other information that you will find useful.
We reserve the right to change, modify, substitute or remove, without notice, any information on this site as necessary.
If you need to contact us please use our "
contact us" page.
We aim to deliver the best possible customer experience and we therefore adhere to all current and proposed legislation in addition to trade body guidelines. The conditions detailed below do not affect your statutory rights. These include all of the current guidelines relating to the information that we hold about you and, in order to clarify this, we have a published Privacy Policy.

Legal statement
Every care has been taken to describe items as accurately as possible; however slight variations may occur.
Prices are subject to alteration and changes in VAT without notice.
Nothing in these Terms and Conditions affects your Statutory Rights. Errors and omissions excepted. 

Booking Policy
On booking your stay, we will ask for credit card details to which we charge a non-refundable deposit of £30 per person. If you're only staying with us on Saturday evening, a further £10 supplement per person will apply.
Cancellations should be made by 2pm 48 hours prior to your scheduled arrival, otherwise you will be charged in full for the total accommodation charges for every night of your booking.
Rooms must be vacated by 11am on the morning of your departure.
Weekend Stays: Whilst we welcome one night bookings midweek, our general policy is that a minimum stay of two nights applies at weekends. However, there may be certain times when one night bookings are permitted on occasional Saturday nights by arrangement.

Privacy Policy
At The Crown we are committed to protecting your privacy. We use the information we collect about you to inform you of features and offers, and to develop our service so that it meets our clients' needs.
The following information explains how and why we collect information from you, to whom such information is disclosed and what your rights are.
What information do we collect and how do we obtain it?  We receive information in the following ways, either directly from you when you complete the “book a table” form, when you use the sign up for offers form, email us directly or telephone us. The information we collect online is contact and marketing information so that we can provide you with an efficient service.
How do we use your information?  We use the information that we collect about you to:
(a) provide requested details to you about the service you are interested in
(b) monitor customer traffic patterns and site usage to help us develop the design and layout of the site
(c) occasionally notify you about special events and offers
If you would rather not receive this information, please let us know.
Will The Crown disclose the information it collects to outside parties?  We use information about you only for the purpose of providing details on The Crown , we do not disclose your information to third parties.
The Crown does not sell, trade or rent your personal information to others.  The Crown may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

How do we protect your information?
We endeavour to protect your information in the following ways:
(a) we will not request information which is excessive for our purposes;
(b) try, with your assistance, to keep any information we hold about you up to date and accurate;
(c) delete any information which we hold about you which is no longer relevant, within a reasonable period of the date such information becomes no longer necessary for our purposes;
(d) protect your data against unauthorised use.

Receipt of information
You can request, at any time, that we stop using your information and, that we stop mailing information to you. You may continue to receive mailings on route to you for a short period of time while your suppression is being processed.

Your Consent
By registering with The Crown and using our website and/or service, you consent to the collection and use of this information by The Crown . If we decide to change our privacy policy, we will post those changes on our website, so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

In summary
We are committed to protecting your privacy. We use the information we may collect on the site to enhance your overall The Crown experience.  We do not sell, trade or rent your personal information to others. If you do not want to receive any announcements or special offers from us, please let us know.

Privacy policies of link sites
While we carefully select the websites to which we link, we are not responsible for the privacy practices or the content of these websites.

Contact us
If you have any concerns regarding any personal information relating to you that we are holding, please contact us directly by using the details on our "
contact us" page.