The Crown at Woodbridge is OPEN! Rob, Ben and The Crown Folk prepare to take Woodbridge by storm.
On welcoming you back, you can guarantee that all the necessary precautions will be in place to ensure your safety, and we look forward to seeing you very soon.
First of all, I would like to introduce you to the newest member of The Hotel Folks executive team, Rob Dixon, your new Hotel Manager at The Crown. If you’ve ever visited any one of The Hotel Folk's coastal properties, namely The Brudenell in Aldeburgh, you won't have failed to notice/heard Rob. Rob is one of those guys who just can’t help looking after people, so people of Woodbridge, you are in for a real treat! Therefore, on behalf of myself and Rob, we’d like to keep you, our loyal guests updated.
Before I continue I hope you, your friends, and family are all keeping safe and well during this extremely challenging time? If you or a loved one have been personally affected, our heartfelt thoughts go out to you from everyone at The Crown.
Rob and his fellow Hotel Folk have been working hard to retain the balance between The Crown experience you have learned to expect, whilst giving you the confidence you need to plan your next visit. Let me take a few moments to explain some of the changes you can expect to see.
Head Chef Ben Hegarty and his kitchen Folk are ready and raring to welcome you back serving food all week, with the exception of Sunday evenings. Ben has a brand new brunch, lunch, dinner and afternoon tea menu ready for reopening, and we know you're going to love them.
We will of course be asking you to look after yourselves a little more than usual, whilst we’re happy to bring your tea or wine choice to your table, we’ll allow you to pour it for yourself.
You’ll notice a few small changes in reception, we’re kindly asking guests to check out a little earlier at 10.30 am and check-in no earlier than 3 pm, simply to allow housekeeping to complete an even more thorough clean of our bedrooms before the next guest arrives.
Whilst we are more than happy to assist with your luggage, we will only be able to leave and collect from your door, please organise with Rob and he can arrange this for you. You’ll notice all in-room reading has been removed therefore you’ll receive a more enhanced pre-arrival e-mail on completion of your reservation.
Turning to housekeeping, our Head Housekeeper, Gosia Wray, has also made some subtle changes. Some examples include the earlier check out as referenced above. Daily housekeeping for residents staying more than one night will only be completed by request. We are of course happy to do this for you, we just ask you to arrange this with Rob or one of our Folk at reception. We do always have an array of fresh, fluffy towels and toiletries to hand should you run low, one of Gosia’s team are always happy to oblige.
In the public areas of the hotel, you’ll notice our housekeeping Folk are always on hand to ensure all popular touch-points are regularly sanitised as well as lots of sanitiser stations around the hotel. Your safety and our high standards of cleanliness are of utmost importance to us.
I do hope this information has put your mind at ease and given you some reassurance as to the steps we are taking to make sure your visit is a safe one. If you haven't already, but would like to consider booking something to look forward to, you can do so with the assurance of our no strings attached flexible rate, on this rate, there's no deposit required and free cancellation up until 2 pm 48 hours prior to arrival all you need to do is enjoy the excitement of booking a trip away from home.
Chief Executive Officer – The Hotel Folk