Terms and Conditions

Gift Vouchers

1. Gift Vouchers cannot be extended, are non-refundable & non-transferable.
2. All Gift Experiences must be used in full. No change or voucher for unused differences can be issued.

3. When making a reservation the voucher number must be quoted.
4. The actual gift voucher must be presented on arrival.
5. Any reservation made using a gift experience or voucher will be subject to our normal booking policy. Gifts will be automatically redeemed in the case of a no show.
6. Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others. Each voucher will be valid for a single redemption only.
7. All bookings are subject to availability and change.
8. Gift Vouchers are valid from the date of purchase until the expiry date. We reserve the right to refuse payment by gift voucher if a reservation has not been made or the voucher is not presented.
9. Your data is stored by us for the creation and distribution of gift vouchers. Personal Information captured includes Purchasers Name(s), Purchasers/Recipients email, Purchasers/Recipients Phone Number, Purchasers/Recipients Address. No payment information is stored or processed by us, we use a Trusted 3rd party payment processor. I agree to The Crown at Woodbridge storing the voucher information supplied for the purposes of voucher creation and delivery.
10. Privacy Policy: Click Here to View.

11. Afternoon Tea is available from 3pm - 5pm daily here at The Crown at Woodbridge. Pre-bookings 48 hours in advance only, full payment is required at time of booking, payments are non-refundable. We advise groups of 10 or more to be booked 7 days in advance to avoid disappointment.

January Sale exclusivities in addition to those listed above

12. Valid for 12 months from the date of purchase, excludes Saturdays, Christmas and New Year, other restrictions may apply. Dinner allowance of £30 per person, which is not redeemable against drinks.

Black Friday 2020 Gift Voucher exclusives in addition to those listed above

13. Exclusions apply, bank holidays, Christmas Eve, Christmas Day and Boxing Day, New Year's Eve, New Year's Day and Valentine's Day.

14. Royalty One Night Break - voucher can only be redeemed Wednesday - Saturday, Saturday nights may be subject to a 2 night stay. Includes a dinner allowance of £30 per head, which is not redeemable against drinks.

15. Royal Tea - must be pre-booked 48 hours in advance.

16. Bubbles and Brunch voucher redeemable daily between 8am and 2.30pm.

17. All vouchers are valid for 12 months from the date of purchase.


Please note these are general voucher terms and Conditions, for specific terms and conditions relating to individual experience's please visit our gift vouchers page